Frequently asked questions

Will I be kept informed of the status of my order?

Online orders:
Yes. Once you have placed your order and payment, you will receive an automatic email to confirm your order and payment.

If your package is effectively shipped, you will receive a text message bpost containing a tracking code. This allows you to track the status of your package. Normally you will receive your package the next working day after the text message.

Home parties:
When the packet is sent effectively, the host will receive a text message bpost containing a tracking code. This allows you to track the status of your package. Normally you the next working day after the text message received your package.


More questions about 'Delivery & returns'

Not found your question / answer?

Didn't found your question or answer in our FAQ?
Contact us in person at 070/690 690 or via info@upperathome.com.


We love a good customer service. Please do not hesitate to take contact.

Stay informed

Subscribe to our newsletter and never miss a promotion or announcement.

© 2021 Upper at home - All rights reserved Webdesign thinline.be